Over the past 9+ years working as a resume writer, I have had the privilege and honor of working with some of the most amazing individuals around. It took me quite some time to step away from working for other companies and start working for myself. Throughout that time, I learned quite a few things that have helped me to grow as an individual and taught me how to run my own resume writing company.

Lavish Cost

Over the years, I worked for quite a few different resume writing companies, all having their own set of fees and service offerings. I worked for one company charging $1,500 for just an entry-level resume. While looking at other companies to write for, I came across one charging $15,000 for their resume writing service. They offered a 3-pay payment plan to make it more affordable – according to their words anyway.

You shouldn’t have to pay $1,000 to 15,000 to get your resume redone. Even if you are a business executive, there is no reason to spend thousands of dollars on a new resume from a resume writing service. Paying more doesn’t mean you are going to get better results. There are no guarantees in the job search market. Why should you spend thousands of dollars to get results when you can pay a fraction of the cost from a small business owner?

Company Size

Just because a company has a large team of writers working for them, that doesn’t mean you are going to get better results. It often means that you are just going to be shuffled from one individual to the next. The more people who work for a company, the more you are going to pay. After all, companies have to account for that extra payroll somehow. That often means a higher cost for you.

I worked for many of these companies and quickly learned that all the resume writers were individuals like me. Instead of paying a premium to work with the writer, you can save money by working with a single provider. Why not cut out the middle man and save money along the way?

Guarantees

Money-back guarantees are so iron-clad that you will never get your money back from the company no matter how much you struggle to find a job. This is often a gimmick to lure people in with the hopes of getting their money refunded if they cannot find a new job. It gives people a false sense of security and leads them to believe there is nothing to lose. Remember, if something sounds too good to be true, it normally is.

Honesty

There is no need to lie about who you are or how many people you have working for your company. Be honest and upfront about your business to start building rapport right away. I worked for a company where the owner used an online chat tool to talk with clients. This company created multiple fake names and pretended to be all these different people to make people think the company was something it wasn’t. Why not just use your real name instead of pretending to be five different people? Trust is everything when it comes to online transactions.

Lifetime Updates

If a company offers free lifetime updates, there is always a catch to it. There are often limits as to how many times you can ask for your resume to be updated or how quickly you can have it updated again during the course of the year.

Also, don’t expect to be treated like you are a new client. Your free update will be placed at the bottom of the queue to be worked on while all the new clients are taken care of first. It’s just another marketing ploy to lure someone in and make them think they are getting a free service.

But, what happens when you need your resume before your lifetime update allows? You are told no and find yourself waiting months to be eligible. How does that help when you need a job now? It doesn’t. But, they got you to purchase the service on the premise that you are entitled to unlimited updates. Unfortunately, that’s the farthest thing from the truth.

Inexpensive Costs

Any professional resume writer will not create a brand new resume for only $25-50. While I don’t think you should spend over $1,000, I also don’t believe you are going to get quality documents for $25. When paying such a low price, you can almost guarantee the individual isn’t a native English speaker or even located in the United States.

Due to the recent pandemic, an influx of resume writing services have popped up. Unfortunately, many of them are people trying to take advantage of the situation. They don’t possess any formal training or the resume writer certification showing you are an expert in the field. What does that mean for you? Shoddy results and a resume that isn’t inline with ATS standards and best practices today.

Communication

It’s more important than ever that you communicate with your clients. Whether it be through email, text message, LinkedIn messaging, or a phone call, it’s important that you acknowledge your clients and not treat them like they are another number in the grand scheme of things.

Many companies just want to churn out the documents as quickly as possible so they can move on to the next individual in line. Some companies don’t even allow phone communication at all with the resume writer, which is just absurd. Others will make you pay for a call. Shouldn’t that be a part of your resume writing service?

Human Error

Everyone makes mistakes. We are human and aren’t perfect. However, it’s how you handle those mistakes that make the difference in how things are going to turn out in the future. I have worked for a few companies that would never admit fault for their own failures, but would instead shift the blame to the resume writer. At some point, you have to accept responsibility for your own shortcomings. You cannot go through life always blaming someone else.

Customer Service

Treat your clients with the respect they deserve. Don’t use vulgar or offensive language, no matter what you feel on the inside. Remember, the customer is always right. If they don’t understand something, take the time to explain it to them. As the resume writer, it’s our job to help you understand today’s best practices for resumes.

I worked for a company that constantly belittled their clients and those who worked for them. This company told clients off on more than one occasion. I was constantly told I was incompetent. Is there really an excuse to treat people like they are worthless? No. There is never an excuse for this type of behavior.

In Summary

These are just a few insights I gained over the years. In today’s trying times, it’s more important than ever that we use the talents we are given to help others get where they want to go. If you are struggling to land a new job, don’t waste any more time trying to navigate the perplexing world of ATS. Turn to a resume writing service that has the experience and proven expertise to help you get where you want to go quickly.

If cost is a factor, there are payment options available for all budgets. It all starts by discussing your needs and your budget with a resume writer to reach an agreement that works for you. Don’t feel like there aren’t any options available for your situation. I would rather work with someone than have them get shoddy results elsewhere.

Disclaimer: This is only my opinion on what I learned over the years when working with other resume writing companies. I have made my share of mistakes along the way but am always trying to improve and strive to meet the needs of each client I work with. My goal is to provide my clients with an affordable solution that helps them land the job of their dreams quickly.

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